FAQs

Next Step Painting has been proudly serving Whatcom County since 2019. Our past customers continue to come back again and again.

We are very selective in hiring our painters and administer a criminal background check for every painter. Most of our painters, especially our crew leaders, have been with us for years. I trust them in the homes of my own friends and relatives.

We make certain to remove all loose and flaking paint from all surfaces. Often, this is done by pressure washing or manually scraping. Sometimes, surfaces have to be scuffed up, abraded, profiled, or even primed to guarantee adhesion. That's why we take our time where it counts—in the preparation.

We offer a two year guarantee on all projects. If you use a high-end paint or double coat your home, we add three years to that warranty (for a total of five years). So, if you notice an issue, small or large please call our office. We strive to create "Customers for life," so the fact is, you can call us any time after your project has been Completed!

We recommend Sherwin Williams paints because we have a lasting relationship with the brand and they produce quality products. This means if there is ever a manufacturing defect, we can trust that Sherwin Williams will stand behind their product—and your project. However, we can use any type of paint you wish...this is your house, after all!

Absolutely! We make certain we protect our customers by carrying the appropriate coverages for general liability and workers compensation. Note: Many painting companies do not carry worker's compensation because Washington State is a bit loose on enforcing this law; you are at risk of a lawsuit if something were to happen and someone got hurt on your property. We recommend using a company with worker's compensation, even if it isn't us!

Sure thing! We can email you names, numbers and addresses upon request. We leave a project portfolio for you to view while we complete your project proposal on-site the day of the estimate too.

We ask for a 25% down payment to buy materials and solidify your spot in our schedule. The remaining 75% is not due until after the job is completed and you are completely satisfied!

I provide clear estimate options for homeowners looking for painting services in Whatcom County. I can schedule a consultation to review your project details, assess the surfaces, and discuss your goals so you receive an accurate and reliable painting estimate.

I explain that scheduling depends on the current project calendar and the size of the job. Some projects may be scheduled relatively quickly, while others may require booking further in advance. I always recommend contacting me early so I can review the project and provide the soonest available start date.

I explain that payment details can depend on the size and scope of the painting project. Some projects may require a deposit to reserve the schedule. I typically accept common payment methods such as cash, check, and other standard payment options for convenience.